{"xsrfToken":"ec3650e0baf6a107d8e6731b57331dce3e17c68a_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e95885ee-3ac0-40ee-a232-0a4466e2634d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDg2MzZjMi1kYjJkLTQ2YjYtYjU1ZC1kNDJkNzEzZTk2NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5NTg4NWVlLTNhYzAtNDBlZS1hMjMyLTBhNDQ2NmUyNjM0ZCI6WyJyZWFkIl19LCJleHAiOjE3MjgzMTIwNzIsIm5iZiI6MTcyODMxMTQ3Mn0.ZQ_Tvx9u5YWAhZ-rvXsTLjfUMG2KYbH1IUCTMU9DY4E&client=1d8636c2-db2d-46b6-b55d-d42d713e9669&mode=fit","logoId":"e95885ee-3ac0-40ee-a232-0a4466e2634d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"EMPOWERING LABS WITH SMART TOOLS","userInitialAnnouncementMessageWiki":"<p><a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981349889\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">FAQS list</a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981054981\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">There are no worklists or only some tubes have associated worklist </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677569\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">There is no tube triage (check-in/auto-receipt at LIS) / Lack of product is still signalled on the LIS </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981939713\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">A specific Indexor system does not show worklists or there is no tube triage - Net-Indexor </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677576\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Indexor does not work: -Does not start/Always off – Black screen and beeping </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677585\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Mouse or keyboard do not work </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981874190\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Can not read/scan tubes </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981841438\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Indexor is constantly beeping </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981644815\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Errors when starting QuickLab </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1982005276\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">The screen is rotated (wrong orientation) </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981874199\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Tubes removed from the iRack but still present on Quicklab main window. </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981906963\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Indexor module lights are constantly blinking or blink with no apparent reason. </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677610\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">There are some orange tubes on QuickLab window (tubes marked orange and with no ID). </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1988329554\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">iMaster does not detect Indexor modules </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1803878405\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Barcode that is displayed differs from barcode that is scanned/tube </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1524563986\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ticket printer does not work </a><br> <a href=\"https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1224933386\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">iRack - Placement And Removal of Cover </a></p>","translations":{"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"EMPOWERING LABS WITH SMART TOOLS","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to the Indexor Service Desk","sharedPortalName":"Indexor Service Desk","announcementHeader":"FAQS:","announcementMessage":"[FAQS list|https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981349889]\n[There are no worklists or only some tubes have associated worklist | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981054981]\n[There is no tube triage (check-in/auto-receipt at LIS) / Lack of product is still signalled on the LIS | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677569]\n[A specific Indexor system does not show worklists or there is no tube triage - Net-Indexor | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981939713]\n[Indexor does not work: -Does not start/Always off – Black screen and beeping | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677576]\n[Mouse or keyboard do not work | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677585]\n[Can not read/scan tubes | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981874190]\n[Indexor is constantly beeping | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981841438]\n[Errors when starting QuickLab | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981644815]\n[The screen is rotated (wrong orientation) | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1982005276]\n[Tubes removed from the iRack but still present on Quicklab main window. | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981874199]\n[Indexor module lights are constantly blinking or blink with no apparent reason. | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981906963]\n[There are some orange tubes on QuickLab window (tubes marked orange and with no ID). | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1981677610]\n[iMaster does not detect Indexor modules | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1988329554]\n[Barcode that is displayed differs from barcode that is scanned/tube | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1803878405]\n[Ticket printer does not work | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1524563986]\n[iRack - Placement And Removal of Cover | https://maksense.atlassian.net/servicedesk/customer/portal/3/article/1224933386]","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78d0c0fa-6d9b-4d8d-ab1e-106917f84170/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDg2MzZjMi1kYjJkLTQ2YjYtYjU1ZC1kNDJkNzEzZTk2NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4ZDBjMGZhLTZkOWItNGQ4ZC1hYjFlLTEwNjkxN2Y4NDE3MCI6WyJyZWFkIl19LCJleHAiOjE3MjgzMTIwNzIsIm5iZiI6MTcyODMxMTQ3Mn0.IdixnJ7nK-o8RJRHTH6tVpR1g5K3YREgtk5IfEeYUe8&client=1d8636c2-db2d-46b6-b55d-d42d713e9669&height=300&mode=fit","bannerMediaApiFileId":"78d0c0fa-6d9b-4d8d-ab1e-106917f84170","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://indexor.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}

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